Custom Made

ORDERING PROCEDURE

How do I place for an order?

For ready stock orders, there are a few alternatives to place your order.

  1. You can call us to order via phone at 03-9131 4073.
  2. You can fax us your Purchase Order at 03-9131 0522.
  3. You can email us at _________.
  4. You can always feel free to drop by our retail shop. Please refer the address and operation hour at Contact Us.

Upon receiving your order, we shall proceed the order into our _____ system and a final Sales Order Confirmation shall be given via fax/phone call/watsapp/email a day before delivery for your information and payment purposes.

How do I cancel order?

We strictly adhere to the following cancellation policy:

  1. If you need to cancel your stock order BEFORE it has been delivered, please contact our Customer Service by telephone at 03-9131 4073.
  2. If you need to cancel your stock order AFTER it has been delivered, please follow our Return & Refund Policy.
  3. Order which are REFUSED AT DELIVERY will be assessed based on the necessary applicable fees.
What is your minimum order for a delivery?

For ready stock orders,

How do I request for quotation?

You can request for quotation before making a purchase by indicating the required product and quantity to our Sales Assistant at ___________ /____________ / _____________.

Can I request for samples?

Yes, samples are available at no charge up to 1-2 sample(s) upon self-pick up at our retail shop

      depending on the products that you are interested in. Our plastic bags and certain products are typically available as individual sample for your convenience. Some restrictions apply.